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Presenter: Tracey Rubenstein, LCSW-QS, BC-TMH
Date/Time: Opens November 6, 2023 - Closes December 17, 2023
Location: Online - On Demand
Cost: $350; $315 Early Bird until Oct 23, 2023
CEUs: 12

A limited number of seats have been reserved for FAU Social Work students, alumni, faculty, Field Instructors and Coordinators. Please email the Professional Development Coordinator at SocialWorkProDev@fau.edu to request the $280 FAU Rate discount code.


Telehealth became an essential therapeutic service in 2020 and will remain a fundamental delivery method for mental health services moving forward. However, conducting a successful therapy session within the virtual realm requires that clinicians take some special considerations and apply their clinical skills in new ways. Through engaging course content tailored for mental health/behavioral health professionals, participants will learn the risks and benefits of offering therapy sessions via telehealth, how to assess client suitability for telehealth, how to build rapport and therapeutic alliance virtually, how to create emotional safety and ensure physical safety despite having limited visual cues, how to maintain clinical boundaries and establish expectations, how to manage emotional crises, and more – using Codes of Ethics from the various mental health professions as a cornerstone and guide for making therapeutic decisions. Finally, the curriculum for this certificate includes a significant focus on equity and inclusion as they relate to making virtual therapeutic sessions accessible and responsive to the needs of marginalized communities including BIPOC+ people, LGBTQ+ people, people with disabilities, individuals from low SES backgrounds, older adults, and other groups.

How It Works

This fully-online 12-hour certificate course is designed to provide attendees with maximum flexibility. The certificate is divided into six learning modules, and new course content is unlocked each week. Attendees can access weekly course materials, videos, and readings at their convenience. Weekly milestones such as quizzes and discussion boards ensure that attendees are staying on track and making progress towards course completion.

Learning Objectives:

  • Define terms and concepts of ethical telehealth practice for mental health professionals
  • Identify the risks and benefits of telehealth to clients and clinicians
  • Articulate the complexities and limitations of telehealth practice
  • Determine how to make one’s practice of telehealth ethical, effective, and equitable

About the Presenter:

Tracey Rubenstein, LCSW-QS, BC-TMH is a Board Certified-TeleMental Health Provider (BC-TMH) who maintains a thriving telehealth practice in Arkansas and New York in addition to her Florida practice. She began volunteering with survivors of domestic violence as an undergraduate student at Middlebury College. After years of crisis line work, she decided to pursue her Master of Social Work degree from Tulane University. Tracey became a Licensed Clinical Social Worker in 2001. She was the director of the YWCA Rape Crisis Program in New Orleans prior to Hurricane Katrina and helped build a coalition of services for domestic violence, sexual assault, stalking, and human trafficking after Katrina. Mrs. Rubenstein relocated to Florida in 2010 and opened her private practice working with adults. She is a Qualified Supervisor for social workers pursuing licensure, and became an adjunct instructor at FAU in Spring 2020.


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